APA-čujuhus (7. p.)

Besterfield, D. (2005). Total quality management (3rd.). PHI.

Chicago-čujuhus (17. p.)

Besterfield, DaleH. Total Quality Management. 3rd. New Delhi: PHI, 2005.

MLA-čujuhus (9. p.)

Besterfield, DaleH. Total Quality Management. 3rd. PHI, 2005.

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