APA引文

Besterfield, D. (2005). Total quality management (3rd.). PHI.

芝加哥风格引文

Besterfield, DaleH. Total Quality Management. 3rd. New Delhi: PHI, 2005.

MLA引文

Besterfield, DaleH. Total Quality Management. 3rd. PHI, 2005.

警告：这些引文格式不一定是100％准确.