Foster, T. (1997). 101 ways to boost customer satisfaction. Kogan Page.
Chicago-čujuhus (17. p.)Foster, Timothy. 101 Ways to Boost Customer Satisfaction. New Delhi: Kogan Page, 1997.
MLA-čujuhus (9. p.)Foster, Timothy. 101 Ways to Boost Customer Satisfaction. Kogan Page, 1997.
Muitte dárkkistit čujuhemiid riektatvuođa, ovdal go geavahat daid iežat deavsttas.