APA (7 ম সংস্করণ) উদ্ধৃতি

Prakash,Anand. (2016). Creating customer delight: Customer service & relationship management. Random.

শিকাগো স্টাইল (17 তম সংস্করণ) উদ্ধৃতি

Prakash,Anand. Creating Customer Delight: Customer Service & Relationship Management. New Delhi: Random, 2016.

M.L.A (9 ম সংস্করণ) উদ্ধৃতি

Prakash,Anand. Creating Customer Delight: Customer Service & Relationship Management. Random, 2016.