APA(7版)引用形式

Prakash,Anand. (2016). Creating customer delight: Customer service & relationship management. Random.

Chicagoスタイル(17版)引用形式

Prakash,Anand. Creating Customer Delight: Customer Service & Relationship Management. New Delhi: Random, 2016.

MLA(9版)引用形式

Prakash,Anand. Creating Customer Delight: Customer Service & Relationship Management. Random, 2016.

警告: この引用は必ずしも正確ではありません.