APA (7e ed.) Bronvermelding

Prakash,Anand. (2016). Creating customer delight: Customer service & relationship management. Random.

Chicago (17e ed.) Bronvermelding

Prakash,Anand. Creating Customer Delight: Customer Service & Relationship Management. New Delhi: Random, 2016.

MLA (9e ed.) Bronvermelding

Prakash,Anand. Creating Customer Delight: Customer Service & Relationship Management. Random, 2016.

Let op: Deze citaties zijn niet altijd 100% accuraat.