Cita APA (7a ed.)

Bhome,Shraddha M & others. (2014). Customer relationship management. IBH.

Cita Chicago Style (17a ed.)

Bhome,Shraddha M & others. Customer Relationship Management. Ahmedabad: IBH, 2014.

Cita MLA (9a ed.)

Bhome,Shraddha M & others. Customer Relationship Management. IBH, 2014.