Bhome,Shraddha M & others. (2014). Customer relationship management. IBH.
शिकागो शैली (17वां संस्करण) प्रशस्ति पत्रBhome,Shraddha M & others. Customer Relationship Management. Ahmedabad: IBH, 2014.
एमएलए (9वां संस्करण) प्रशस्ति पत्रBhome,Shraddha M & others. Customer Relationship Management. IBH, 2014.
चेतावनी: ये उद्धरण हमेशा 100% सटीक नहीं हो सकते हैं.