Bhome,Shraddha M & others. (2014). Customer relationship management. IBH.
Citazione stile Chigago Style (17a edizione)Bhome,Shraddha M & others. Customer Relationship Management. Ahmedabad: IBH, 2014.
Citatione MLA (9a ed.)Bhome,Shraddha M & others. Customer Relationship Management. IBH, 2014.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.