Cita APA (7th ed.)

Bhasin,Jaspreet kaur. (2012). Customer relationship management. Dreamtech Press.

Cita Chicago (17th ed.)

Bhasin,Jaspreet kaur. Customer Relationship Management. New Delhi: Dreamtech Press, 2012.

Cita MLA (9th ed.)

Bhasin,Jaspreet kaur. Customer Relationship Management. Dreamtech Press, 2012.