Bhasin,Jaspreet kaur. (2012). Customer relationship management. Dreamtech Press.
Lua i Stíl Chicago (17ú heag.)Bhasin,Jaspreet kaur. Customer Relationship Management. New Delhi: Dreamtech Press, 2012.
Lua MLA (9ú heag.)Bhasin,Jaspreet kaur. Customer Relationship Management. Dreamtech Press, 2012.
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