Bhasin,Jaspreet kaur. (2012). Customer relationship management. Dreamtech Press.
芝加哥风格引文Bhasin,Jaspreet kaur. Customer Relationship Management. New Delhi: Dreamtech Press, 2012.
MLA引文Bhasin,Jaspreet kaur. Customer Relationship Management. Dreamtech Press, 2012.
警告:这些引文格式不一定是100%准确.