Cita APA (7th ed.)

Wirtz,jochen, & Lovelock,christopher. (2022). services marketing: People technology strategy. world scientifix.

Cita Chicago (17th ed.)

Wirtz,jochen, i Lovelock,christopher. Services Marketing: People Technology Strategy. New jersey: world scientifix, 2022.

Cita MLA (9th ed.)

Wirtz,jochen, i Lovelock,christopher. Services Marketing: People Technology Strategy. world scientifix, 2022.