Wirtz,jochen, & Lovelock,christopher. (2022). services marketing: People technology strategy. world scientifix.
Citação norma ChicagoWirtz,jochen, and Lovelock,christopher. Services Marketing: People Technology Strategy. New jersey: world scientifix, 2022.
Citação norma MLAWirtz,jochen, and Lovelock,christopher. Services Marketing: People Technology Strategy. world scientifix, 2022.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.