Mullick, N. (2016). Customer relationship management. Oxford University Press.
Chicagoスタイル(17版)引用形式Mullick, N.H. Customer Relationship Management. New Delhi: Oxford University Press, 2016.
MLA(9版)引用形式Mullick, N.H. Customer Relationship Management. Oxford University Press, 2016.
警告: この引用は必ずしも正確ではありません.