Mullick, N. (2016). Customer relationship management. Oxford University Press.
Chicago (17e ed.) BronvermeldingMullick, N.H. Customer Relationship Management. New Delhi: Oxford University Press, 2016.
MLA (9e ed.) BronvermeldingMullick, N.H. Customer Relationship Management. Oxford University Press, 2016.
Let op: Deze citaties zijn niet altijd 100% accuraat.