Prior, D. D. B. (2024). Customer relationship management: Concepts, application & technologies (5th.). Routledge.
Citazione stile Chigago Style (17a edizione)Prior, Daniel D: Buttle. Customer Relationship Management: Concepts, Application & Technologies. 5th. London, New York: Routledge, 2024.
Citatione MLA (9a ed.)Prior, Daniel D: Buttle. Customer Relationship Management: Concepts, Application & Technologies. 5th. Routledge, 2024.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.