Prior, D. D. B. (2024). Customer relationship management: Concepts, application & technologies (5th.). Routledge.
Citação norma ChicagoPrior, Daniel D: Buttle. Customer Relationship Management: Concepts, Application & Technologies. 5th. London, New York: Routledge, 2024.
Citação norma MLAPrior, Daniel D: Buttle. Customer Relationship Management: Concepts, Application & Technologies. 5th. Routledge, 2024.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.