Cita APA (7th ed.)

Peelen, E. (2022). Customer relationship management. Pearson India Edu. Services.

Cita Chicago (17th ed.)

Peelen, Ed. Customer Relationship Management. Noida: Pearson India Edu. Services, 2022.

Cita MLA (9th ed.)

Peelen, Ed. Customer Relationship Management. Pearson India Edu. Services, 2022.