Customer Relationship Management

Customer Relationship Management is no longer a function—it is a philosophy. In a world driven by experiences, relationships are the true currency of business. As organizations evolve, so must their commitment to understanding, engaging, and growing with their customers. Hence, from conceptual frame...

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Huvudupphovsman: Srivastava,Mallika
Övriga upphovsmän: Khare, Ankur
Materialtyp: Bok
Språk:engelska
Publicerad: Noida Vikas Publishing 2026
Upplaga:2nd
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Beskrivning
Sammanfattning:Customer Relationship Management is no longer a function—it is a philosophy. In a world driven by experiences, relationships are the true currency of business. As organizations evolve, so must their commitment to understanding, engaging, and growing with their customers. Hence, from conceptual frameworks to digital transformation, this book will take the audiences on a journey through the strategic world of CRM.
Fysisk beskrivning:xix,364p
ISBN:9789359305400