Dey, B. (2005). Business Process Reegineering and Change Management. Biztantra.
Chicago Style aipamenaDey, B.R. Business Process Reegineering and Change Management. Biztantra, 2005.
MLA aipamenaDey, B.R. Business Process Reegineering and Change Management. Biztantra, 2005.
Kontuz: berrikusi erreferentzia hauek erabili aurretik.