Dey, B. (2005). Business Process Reegineering and Change Management. Biztantra.
芝加哥风格引文Dey, B.R. Business Process Reegineering and Change Management. Biztantra, 2005.
MLA引文Dey, B.R. Business Process Reegineering and Change Management. Biztantra, 2005.
警告：这些引文格式不一定是100％准确.