Lua APA (7ú heag.)

Greenberg, P. (2004). CRM at the Speed of Light (3rd.). Tata Mcgraw Hill pub. co.

Lua i Stíl Chicago (17ú heag.)

Greenberg, Paul. CRM at the Speed of Light. 3rd. New Dehli: Tata Mcgraw Hill pub. co, 2004.

Lua MLA (9ú heag.)

Greenberg, Paul. CRM at the Speed of Light. 3rd. Tata Mcgraw Hill pub. co, 2004.

Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.