APA način citiranja (7. izdanje)

Greenberg, P. (2004). CRM at the Speed of Light (3rd.). Tata Mcgraw Hill pub. co.

Čikaški stil citiranja (17. izdanje)

Greenberg, Paul. CRM at the Speed of Light. 3rd. New Dehli: Tata Mcgraw Hill pub. co, 2004.

MLA način citiranja (9. izdanje)

Greenberg, Paul. CRM at the Speed of Light. 3rd. Tata Mcgraw Hill pub. co, 2004.