Zeithaml, V. A. (2013). Services Marketing (6th.). McGraw Hill.
Chicago Style (17th ed.) CitationZeithaml, Valarie A. Services Marketing. 6th. New Delhi: McGraw Hill, 2013.
ציטוט MLAZeithaml, Valarie A. Services Marketing. 6th. McGraw Hill, 2013.
אזהרה: ציטוטים אלה לעיתים לא מדויקים ב 100%.