APA (7th ed.) Citation

Belding, S. (2005). Dealing with the Customer from Hell. Kogan Page.

Chicago Style (17th ed.) Citation

Belding, Shaun. Dealing with the Customer from Hell. London: Kogan Page, 2005.

MLA (9th ed.) Citation

Belding, Shaun. Dealing with the Customer from Hell. Kogan Page, 2005.