Lua APA (7ú heag.)

Belding, S. (2005). Dealing with the Customer from Hell. Kogan Page.

Lua i Stíl Chicago (17ú heag.)

Belding, Shaun. Dealing with the Customer from Hell. London: Kogan Page, 2005.

Lua MLA (9ú heag.)

Belding, Shaun. Dealing with the Customer from Hell. Kogan Page, 2005.

Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.