Belding, S. (2005). Dealing with the Customer from Hell. Kogan Page.
Chicago Style (17th ed.) CitationBelding, Shaun. Dealing with the Customer from Hell. London: Kogan Page, 2005.
ציטוט MLABelding, Shaun. Dealing with the Customer from Hell. Kogan Page, 2005.
אזהרה: ציטוטים אלה לעיתים לא מדויקים ב 100%.