Belding, S. (2005). Dealing with the Customer from Hell. Kogan Page.
Chicagoスタイル(17版)引用形式Belding, Shaun. Dealing with the Customer from Hell. London: Kogan Page, 2005.
MLA(9版)引用形式Belding, Shaun. Dealing with the Customer from Hell. Kogan Page, 2005.
警告: この引用は必ずしも正確ではありません.