Belding, S. (2005). Dealing with the Customer from Hell. Kogan Page.
Chicago Style (17th ed.) CitationBelding, Shaun. Dealing with the Customer from Hell. London: Kogan Page, 2005.
MLA引文Belding, Shaun. Dealing with the Customer from Hell. Kogan Page, 2005.
警告:這些引文格式不一定是100%准確.