Jain, N. (2014). Effective Business Communication. McGraw Hill.
Cita Chicago (17th ed.)Jain, Neera. Effective Business Communication. New Delhi: McGraw Hill, 2014.
Cita MLA (9th ed.)Jain, Neera. Effective Business Communication. McGraw Hill, 2014.
Atenció: Aquestes cites poden no estar 100% correctes.