APA (7th ed.) Citation

Besterfield, D. H. Total Quality Management (3rd.). Pearson.

Chicago Style (17th ed.) Citation

Besterfield, Dale H. Total Quality Management. 3rd. Pearson.

MLA (9th ed.) Citation

Besterfield, Dale H. Total Quality Management. 3rd. Pearson.

Warning: These citations may not always be 100% accurate.