APA引文

Besterfield, D. H. Total Quality Management (3rd.). Pearson.

Chicago Style (17th ed.) Citation

Besterfield, Dale H. Total Quality Management. 3rd. Pearson.

MLA引文

Besterfield, Dale H. Total Quality Management. 3rd. Pearson.

警告：這些引文格式不一定是100％准確.