Lua APA (7ú heag.)

Fitzsimmons, M. J. (2006). Service Management (5th.). McGraw-Hill.

Lua i Stíl Chicago (17ú heag.)

Fitzsimmons, Mona J. Service Management. 5th. Boston: McGraw-Hill, 2006.

Lua MLA (9ú heag.)

Fitzsimmons, Mona J. Service Management. 5th. McGraw-Hill, 2006.

Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.