Service Management

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Bibliografski detalji
Glavni autor:	Fitzsimmons, Mona J.
Format:	Knjiga
Izdano:	Boston McGraw-Hill 2006
Izdanje:	5th
Teme:	Service Industries
Oznake:	Dodaj oznaku Bez oznaka, Budi prvi tko označuje ovaj zapis!

Slični predmeti

Service Management
od: Fitzsimmons, James A.
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od: Fitzsimmons, James A; Fitzsimmons, Mona J
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Service Management
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Services Management
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Financial Services
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SERVICE MANAGEMENT: OPERATIONS, STRATEGY, AND INFORMATION TECHNOLOGY, 5TH ED. WITH CD
od: FITZSIMMONS JAMES A
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The professional service firm 50
od: Peters, Tom
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od: Zeithaml, Valarie A; Bitner, Mary Jo; Gremler, Dwayne D; Pan
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od: Mudie, Peter
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Essentials of Services Marketing
od: Wirtz, Jochen
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Services Marketing: Text and Cases
od: Jauhari, Vinnie
Izdano: (2018)

Service Marketing: Integrating Customer Focus Across the Firm
od: Zeirhaml, Valarie A.
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Service Marketing: Integrating Customer Focus Across the Firm
od: Zeirhaml, Valarie A.
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Management of Banking and Financial Services
od: Suresh, Padmalatha
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Service Marketing: People, Technology, Strategy
od: Lovelock, Christopher
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Services Marketing: People, Technology, Strategy
od: Wirtz, Jochen
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Services Marketing: People, Technology, Strategy
od: Wirtz, Jochen
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Services Marketing
od: Lovelock, Christopher
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Service Operations Management : Improving Service Delivery
od: Johnston, Robert
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Service sector management
od: Mehta, Jayashree
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Service sector management
od: Mascarenhas, Romeo S.

HR trends in service sector
od: Lahiri, Keka
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od: Lahiri, Keka
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