Lua APA (7ú heag.)

Fitzsimmons, J. A. (2006). Service Management (5th.). McGraw Hill.

Lua i Stíl Chicago (17ú heag.)

Fitzsimmons, James A. Service Management. 5th. New Delhi: McGraw Hill, 2006.

Lua MLA (9ú heag.)

Fitzsimmons, James A. Service Management. 5th. McGraw Hill, 2006.

Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.