APA-čujuhus (7. p.)

Fitzsimmons, J. A. (2006). Service Management (5th.). McGraw Hill.

Chicago-čujuhus (17. p.)

Fitzsimmons, James A. Service Management. 5th. New Delhi: McGraw Hill, 2006.

MLA-čujuhus (9. p.)

Fitzsimmons, James A. Service Management. 5th. McGraw Hill, 2006.

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