Fitzsimmons, J. A. (2006). Service Management (5th.). McGraw Hill.
Chicago Style (17th ed.) CitationFitzsimmons, James A. Service Management. 5th. New Delhi: McGraw Hill, 2006.
MLA引文Fitzsimmons, James A. Service Management. 5th. McGraw Hill, 2006.
警告:這些引文格式不一定是100%准確.