APA引文

Fitzsimmons, J. A. (2006). Service Management (5th.). McGraw Hill.

芝加哥风格引文

Fitzsimmons, James A. Service Management. 5th. New Delhi: McGraw Hill, 2006.

MLA引文

Fitzsimmons, James A. Service Management. 5th. McGraw Hill, 2006.

警告：这些引文格式不一定是100％准确.