APA (7th ed.) Citation

Buttle, F. (2004). Customer Relationship Management. Elesvier.

Chicago Style (17th ed.) Citation

Buttle, Francis. Customer Relationship Management. New Delhi: Elesvier, 2004.

MLA (9th ed.) Citation

Buttle, Francis. Customer Relationship Management. Elesvier, 2004.

Warning: These citations may not always be 100% accurate.