The Ultimate Question

Gorde:

Xehetasun bibliografikoak
Egile nagusia:	Reichheld, Fred
Formatua:	Liburua
Argitaratua:	Boston HBR Press 2006
Gaiak:	Customer Satisfaction, Employee Motivation
Etiketak:	Etiketa erantsi Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!

Antzeko izenburuak

Simply Better:Winning and Keeping Customers....
nork: Barwise Patrick
Argitaratua: (2001)

The loyalty effect
nork: Reichheld, Frederick F
Argitaratua: (1996)

The role of product and brand attributes on customer satisfaction
nork: Kalro Hitesh (Ed.)
Argitaratua: (2023)

Disney U
nork: Lipp, Doug
Argitaratua: (2013)

Ultimate Rewards
nork: Kerr, Steven
Argitaratua: (1997)

Ultimate Rewards
nork: Kerr, Steven
Argitaratua: (1997)

The Magic Question
nork: Cottrell, David
Argitaratua: (2013)

The ultimate question : driving good profits and true growth
nork: Reichheld, Frederick F
Argitaratua: (2006)

Uplifting Service
nork: Kaufman, Ron
Argitaratua: (2012)

Die Empty
nork: Henry, Todd
Argitaratua: (2015)

Don't Feed the Drucks...
nork: O' Connell, Liam
Argitaratua: (2010)

Harvard Business Review on Motivating People
nork: Harvard Business Review
Argitaratua: (2003)

52 Ways to Motivate Your Staff
nork: Nicholson, Trish
Argitaratua: (2001)

One More Time: How Do You Motivate Employees?
nork: Herzberg F
Argitaratua: (2008)

Pygmalion in Management
nork: Livingston J S
Argitaratua: (2009)

Peak Performance
nork: Katzenbach Jon R
Argitaratua: (2000)

Open organization:Ignition pasion and performance
nork: Whitehurst Jim
Argitaratua: (2015)

Shine
nork: Hallowell E. M.
Argitaratua: (2011)

Motivating People
nork: Harvard Bus.School Pub
Argitaratua: (2009)

Flying Without A Net
nork: Delong TJ
Argitaratua: (2011)

StandOut 2.0/Marcus Beckingham
nork: Buckingham Marcus
Argitaratua: (2015)

The Joy of Working
nork: Waitley, Denis
Argitaratua: (1985)

Brain Teasers for Team Leaders
nork: Bendaly, Leslie
Argitaratua: (2005)

Evaluating Research Articles
nork: Girden, Ellen R
Argitaratua: (2011)

Successful Onboarding
nork: Stein, Mark A.
Argitaratua: (2010)

Ultimate Question 2.0 How Net Promoter Companies Thrive in a Customer-Driven World
nork: Reichheld, Fred
Argitaratua: (2011)

Multipliers
nork: Wiseman, Liz; Mckown, Greg
Argitaratua: (2010)

Multipliers : how the best leaders make everyone smarter
nork: Wiseman Liz
Argitaratua: (2010)

War for Talent
nork: Michaels Ed
Argitaratua: (2001)

Ultimate Question 2.0
nork: Reichheld, Fred; Markey, Rob
Argitaratua: (2011)

ULTIMATE QUESTION DRIVING GOOD PROFITS AND TRUE GROWTH
nork: REICHHELD FRED
Argitaratua: (2006)

Six Sigma Best Practices A Guide Business Process Excelence for Diverse Industries
nork: Kumar, Dhirendra
Argitaratua: (2014)

Understanding Employee Engagement : Theory, Research, and Practice
nork: Byrne, Zinta S
Argitaratua: (2015)

UPLIFTING SERVICE
nork: KAUFMAN RON
Argitaratua: (2012)

Customer Chemistry : how to keep the customers you want-- and say "good-bye" to the ones you don't
nork: Naylor Mary
Argitaratua: (2002)

What Do Your Customers Really Want? : here's a sure-fire way to find out
nork: Lytle John F.
Argitaratua: (1994)

Users, Not Customers : who really determines the success of your business
nork: Shapiro Aaron
Argitaratua: (2011)

Uplifting Service : the proven path to delighting your customers, colleagues, and everyone else you meet
nork: Kaufman Ron
Argitaratua: (2012)

Uplifting Service : the proven path to delighting your customers, colleagues, and everyone else you meet
nork: Kaufman Ron
Argitaratua: (2012)

The Marketing Book
nork: Baker, Michael J
Argitaratua: (2010)