Kumar, V. (2008). Managing Customers for Profit. Pearson.
Chicagoスタイル(17版)引用形式Kumar, V. Managing Customers for Profit. Delhi: Pearson, 2008.
MLA(9版)引用形式Kumar, V. Managing Customers for Profit. Pearson, 2008.
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APA(7版)引用形式