Cita APA (7th ed.)

Evans, J. R. (2005). An Introduction to SIX SIMA & Process Improvement. Cengage Learning.

Cita Chicago (17th ed.)

Evans, James R. An Introduction to SIX SIMA & Process Improvement. New Delhi: Cengage Learning, 2005.

Cita MLA (9th ed.)

Evans, James R. An Introduction to SIX SIMA & Process Improvement. Cengage Learning, 2005.