Lovelock, C., Wirtz, J., & Chatterjee, J. (2017). Service Marketing: People, Technology, Strategy (7th ed.). Pearson Education.
शिकागो शैली (17वां संस्करण) प्रशस्ति पत्रLovelock, Christopher, Jochen Wirtz, और Jayanta Chatterjee. Service Marketing: People, Technology, Strategy. 7th ed. Noida: Pearson Education, 2017.
एमएलए (9वां संस्करण) प्रशस्ति पत्रLovelock, Christopher, et al. Service Marketing: People, Technology, Strategy. 7th ed. Pearson Education, 2017.
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