Kaplan, R. S., & Norton, D. P. (1996). The Balanced Scorecard: Translating Strategy into Action. Harvard Business School Press.
Citace podle Chicago (17th ed.)Kaplan, Robert S., a David P. Norton. The Balanced Scorecard: Translating Strategy into Action. Boston, Massachusetts: Harvard Business School Press, 1996.
Citace podle MLA (9th ed.)Kaplan, Robert S., a David P. Norton. The Balanced Scorecard: Translating Strategy into Action. Harvard Business School Press, 1996.
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