Charan, R., & Willigan, G. (2007). Know-How: The 8 Skills that Separate People Who Perform from Those Who Don't. Random House Business Books.
Chicago (17e ed.) BronvermeldingCharan, Ram, en Geri Willigan. Know-How: The 8 Skills That Separate People Who Perform from Those Who Don't. London: Random House Business Books, 2007.
MLA (9e ed.) BronvermeldingCharan, Ram, en Geri Willigan. Know-How: The 8 Skills That Separate People Who Perform from Those Who Don't. Random House Business Books, 2007.
Let op: Deze citaties zijn niet altijd 100% accuraat.