Charan, R., & Willigan, G. (2007). Know-How: The 8 Skills that Separate People Who Perform from Those Who Don't. Random House Business Books.
Chicago-referens (17:e uppl.)Charan, Ram, och Geri Willigan. Know-How: The 8 Skills That Separate People Who Perform from Those Who Don't. London: Random House Business Books, 2007.
MLA-referens (9:e uppl.)Charan, Ram, och Geri Willigan. Know-How: The 8 Skills That Separate People Who Perform from Those Who Don't. Random House Business Books, 2007.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.