Charan, R., & Willigan, G. (2007). Know-How: The 8 Skills that Separate People Who Perform from Those Who Don't. Random House Business Books.
芝加哥风格引文Charan, Ram, 与 Geri Willigan. Know-How: The 8 Skills That Separate People Who Perform from Those Who Don't. London: Random House Business Books, 2007.
MLA引文Charan, Ram, 与 Geri Willigan. Know-How: The 8 Skills That Separate People Who Perform from Those Who Don't. Random House Business Books, 2007.
警告：这些引文格式不一定是100％准确.