White, S. A., & Miers, D. (2008). BPMN Modeling and Reference Guide: Understanding and using BPMN: Develop Rigorous yet Understandable Graphical Representations of Business Processes. Future Strategies Inc. Lighthouse Point.
Citação norma ChicagoWhite, Stephen A., and Derek Miers. BPMN Modeling and Reference Guide: Understanding and Using BPMN: Develop Rigorous yet Understandable Graphical Representations of Business Processes. Florida, USA: Future Strategies Inc. Lighthouse Point, 2008.
Citação norma MLAWhite, Stephen A., and Derek Miers. BPMN Modeling and Reference Guide: Understanding and Using BPMN: Develop Rigorous yet Understandable Graphical Representations of Business Processes. Future Strategies Inc. Lighthouse Point, 2008.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.