White, S. A., & Miers, D. (2008). BPMN Modeling and Reference Guide: Understanding and using BPMN: Develop Rigorous yet Understandable Graphical Representations of Business Processes. Future Strategies Inc. Lighthouse Point.
Citação do estilo Chicago (17ª ed.)White, Stephen A., e Derek Miers. BPMN Modeling and Reference Guide: Understanding and Using BPMN: Develop Rigorous yet Understandable Graphical Representations of Business Processes. Florida, USA: Future Strategies Inc. Lighthouse Point, 2008.
Citação MLA (9ª ed.)White, Stephen A., e Derek Miers. BPMN Modeling and Reference Guide: Understanding and Using BPMN: Develop Rigorous yet Understandable Graphical Representations of Business Processes. Future Strategies Inc. Lighthouse Point, 2008.
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